For issuers of Mastercard debit cards, effectively managing disputes and chargebacks is critical to protecting your institution while supporting cardholders. Understanding the dispute lifecycle helps ensure compliance with network rules and reduces the potential for financial loss.
In this 90-minute webinar, we’ll walk through the Mastercard dispute and chargeback process for signature-based transactions, from initial cardholder claims through final resolution. Topics include issuer rights and responsibilities, key timelines, documentation requirements and common pitfalls to avoid.
Intended audience: All SHAZAM clients are welcome to attend
Learn more & register
Clicking this link will redirect you to SHAZAM Access; from there, select Client Learning