Visa debit card issuers must follow defined rules, documentation standards and timelines when handling disputes and chargebacks for signature-based transactions. Failure to meet these requirements can result in missed recovery opportunities and added risk.
During this 90-minute webinar, we’ll provide a step-by-step overview of the Visa dispute and chargeback process. The session covers issuer rights and obligations, required documentation, timelines and best practices for efficient case management. Attendees will gain practical insights to help protect their institution while delivering effective cardholder support.
Intended audience: All SHAZAM clients are welcome to attend
Learn more & register
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