Fraud Management

Fraud management built into your debit processing strategy

Debit card fraud moves fast — and if your systems aren't working together in real time, you’re already behind. With Peregrine™ processing solutions, fraud management isn’t bolted on after the fact. It's embedded directly into your real‑time payments environment, so detection, decisioning, response and recovery all work together as a single, coordinated strategy.

Instead of stitching together disconnected fraud mitigation tools, Peregrine™ delivers a unified approach to fraud management that reduces operational complexity while strengthening protection across the entire debit lifecycle.

Advanced fraud detection powered by FICO® Falcon® Fraud Manager continuously monitors transactions as they happen, while our experienced fraud specialists help turn alerts into informed action — not unnecessary disruption. Built‑in debit card replacement services further streamline your response when fraud occurs, allowing you to move quickly from identification to resolution.

The result is earlier detection, faster response, fewer losses and greater peace of mind for both you and your cardholders — before small issues have the chance to become major events.

Fraud protection that delivers peace of mind

“We count on SHAZAM as a true strategic partner — working side-by-side with our team every day. They help protect our customers by managing debit card fraud and keeping our bank safe from known and emerging threats. Their level of customer service truly sets them apart and gives us the ability to sleep well at night.”

Adam Brubaker, VP & Chief Operating Officer
Partners Bank — Marshfield, WI
Real-time fraud detection

Every debit transaction tells a story—the challenge is flagging what doesn’t fit before losses occur.

Peregrine™ delivers real‑time fraud detection powered by Falcon Fraud Manager, using neural‑network intelligence and machine‑learning fraud analytics to evaluate transactions in context. Rather than relying on static rules alone, the system builds behavioral profiles using more than 20 indicators, including typical spending locations, purchase types and transaction amounts.

Falcon Fraud Manager instantly scores every debit card transaction, approving or declining activity within milliseconds based on thresholds you control. Because detection occurs during authorization, you can stop fraud earlier, reduce false positives and protect cardholder trust.

Expert fraud prevention guidance

Technology is critical — but effective fraud prevention also requires informed decision‑making.

Fraud Advisors™ enhances your fraud management solutions by pairing you with experienced specialists who understand community financial institutions, regulatory expectations and evolving debit fraud patterns. Our advisors work with your team to review transaction trends, analyze tagged activity and fine‑tune controls based on your debit portfolio.

The program includes performance reporting, transaction review, customizable alerts, trend monitoring and ongoing education — giving you clearer risk visibility, stronger audit readiness and greater confidence without adding operational burden.

Instantly block suspicious activity

When fraud strikes, quick action makes all the difference.

With Peregrine™ processing solutions, fraud controls are fully integrated into your payments environment, allowing blocking to happen immediately — whether initiated by you or directly by the cardholder.

Card Block adds institutional-level control, enabling rapid action at the PAN or BIN level based on fraud trends, real-time insights or cardholder requests. Flexible criteria and expert support help you quickly contain risk while maintaining clear visibility across your debit portfolio.

Because you can act the moment something looks wrong, you can move seamlessly into integrated dispute resolution once fraud is confirmed — reducing delays, eliminating manual handoffs and accelerating recovery.

Hot card replacement without slowdowns

When a debit card is compromised, speed shapes the cardholder experience.

Peregrine™ supports fast, reliable hot card replacement through integrated workflows that reduce disruption and administrative effort. Capabilities include immediate card actions, controlled reissue decisioning, data migration and preservation of authorization rules.

Because debit card replacement is connected to fraud detection and processing, recovery happens faster — keeping cardholders satisfied.

Frequently asked questions

How does Peregrine™ incorporate real-time fraud detection?

Peregrine™ uses real-time fraud detection to evaluate debit card transactions as they happen — before authorization is completed. Powered by FICO Falcon Fraud Manager, each transaction receives a live risk score based on cardholder behavior, spending patterns and historical activity.

Because scoring happens inside your processing flow, you can approve or decline transactions instantly, reducing losses while minimizing disruption for legitimate cardholders.

What role does FICO Falcon Fraud Manager play in debit card fraud prevention?

FICO Falcon Fraud Manager applies neural‑network technology to detect unusual behavior across millions of debit transactions. It continuously adapts as fraud patterns change, helping you identify emerging threats earlier.

When combined with your institution’s controls, Falcon Fraud Manager strengthens debit card fraud prevention by improving accuracy, reducing false positives and stopping fraud sooner in the transaction lifecycle.

How quickly can we block a card when fraud is detected?

Immediately. Because blocking tools are embedded into Peregrine™ processing, you can shut down suspicious activity at the PAN or BIN level the moment fraud is confirmed. Cardholders can also take action through mobile card control apps, creating a fast, coordinated response that limits losses and supports a smoother recovery process.

What happens when a card needs to be replaced after fraud?

Peregrine™ supports a streamlined debit card replacement service designed for speed and accuracy. You can initiate debit card replacement immediately while preserving travel notices, transaction rules and authorization preferences whenever possible.

Because replacement workflows are connected to fraud detection and processing, reissuance is faster, operational friction is reduced and cardholders stay engaged with your debit program.

Can fraud controls be tailored to our institution’s risk profile?

Yes. Peregrine™ is built to support flexible decisioning. You define thresholds, rules and escalation paths that align with your portfolio, member base, and risk tolerance.

With expert guidance from Fraud Advisors™, you can fine‑tune your fraud management solutions over time — using real‑world performance data to continuously improve outcomes.

Comprehensive fraud management you can trust

Debit card fraud isn’t just a technology problem — it’s an operational one. When tools don’t talk to each other, response slows, risk increases and cardholders feel the impact.

With Peregrine™ processing solutions, you don’t have to stitch together separate systems to stay protected. You get debit card fraud prevention, risk management solutions and real-time fraud detection working together inside your payments environment — backed by proven intelligence, experienced fraud specialists and streamlined response workflows. That means better peace of mind — for you and your cardholders.

Ready to move from fragmented tools to a smarter approach to fraud management?

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